New arrivals

At Z.Fashion Store, we stand behind the quality of our products. While we are a small business and don't typically accept returns, we are committed to customer satisfaction when it comes to faulty products.

Faulty Product Returns:

• We will gladly exchange or refund any faulty product
• Products must be in original condition with tags attached
• Products must be unused and in their original packaging
• Please contact us within 7 days of receiving your order if you believe your item is faulty

How to Request a Return:

1. Contact our customer service team with your order number and photos of the faulty item
2. We will provide return instructions once your claim is approved
3. Return shipping will be covered by us for faulty items

Refund Process:

• Approved refunds will be processed within 5-7 business days
• Refunds will be issued to the original payment method

For any questions about returns or exchanges, please contact us at zfashion882@gmail.com.

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect:

• Contact information (name, email, phone, address)
• Payment information (processed securely through encrypted channels)
• Order history and preferences
• Website usage data and cookies

How We Use Your Information:

• Process and fulfill your orders
• Provide customer support
• Send order updates and shipping notifications
• Improve our products and services
• Send promotional emails (with your consent)

Data Protection:

• We use industry-standard SSL encryption
• Your payment information is never stored on our servers
• We never sell or share your personal information with third parties
• You can request to delete your account data at any time

Terms of Service

By using our website and services, you agree to these terms and conditions.

Account Responsibilities:

• You must provide accurate and complete information
• You are responsible for maintaining account security
• One account per person or business entity
• You must be 18 years or older to make purchases

Product Information:

• We strive for accuracy in product descriptions and images
• Colors may vary slightly due to monitor settings
• Prices and availability subject to change without notice
• We reserve the right to limit quantities

Prohibited Uses:

• Reselling products for commercial purposes without authorization
• Using automated systems to access our website
• Attempting to breach security or access unauthorized areas
• Posting false or misleading reviews

Limitation of Liability: Our liability is limited to the purchase price of the product. We are not responsible for indirect or consequential damages.

If you have any questions about warranties, please contact our support team for assistance.